Policies
Occupational Health and Safety
The Australian Home Care Occupational Health and Safety Policy outlines our commitment to prevent illness and injury through the provision and maintenance of a healthy and safe working environment.
Client Rights and Responsibilities
At Australian Home Care we clearly outline our Care Recipients' rights, so you know what to expect from our Support Workers. We also ask our Care Recipients to abide by a series of responsibilities.
Privacy
Our Privacy Policy outlines our commitment to respect the confidentiality of personal information.
Complaints and Grievances Policy
Our Complaints and Grievances Policy ensures that feedback from Care Recipients, family members and case managers is listened to and acted upon. In accordance with Home and Community Care (HACC) Standards, all Care Recipients and their representatives have the right to have complaints investigated objectively, without fear of retribution
