Making a house a home
Posted 19 May 2017
Share houses can sometimes bring very different people together under one roof. At Australian Home Care Services, we operate shared supported accommodation for people with disabilities requiring 24-hour care and support. We recently asked our residents what they think about the place they call home.
Our five households in Victoria and New South Wales are home to 30 people with acquired brain injuries and neurological disabilities.
AHCS Residential Support Workers assist residents with personal care, daily meal preparation, assistance and support with light domestic tasks, support and assistance with health and wellbeing requirements and recreation and leisure support.
Our residents are typically younger people requiring 24-hour support to maximise their independence and build their individual capabilities and skills for everyday living.
The survey attracted a 70% response rate and revealed an overall satisfaction level of 8.07 out of 10.
Overall, our residents were satisfied with the AHCS staff who support them every day. While many factors influenced this result, our residents rated the support they received for meal planning, preparation and shopping the highest.
Based on this feedback, AHCS will be able to to ensure residents continue to enjoy the highest standards of care.