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Posted 24 Nov 2016

Here you’ll find some of the basics about in-home care explained.

If exploring in-home care and everything that goes with it (for yourself or a loved one) is unfamiliar to you, we have some good news.  It’s something we do every day, and what’s more, we’re backed by 30 years’ experience.

Firstly, what is in-home care?  Care is a broad term and in-home care is one sector among others you may be familiar with, including childcare and residential aged care, for example.

When in-home care is discussed, it refers to the care and services that support people to live independently in their own homes and communities with comfort and dignity.  There are many different services and support that constitute in-home care, but broadly, they can be described as:

  • personal care
  • domestic support (or help in the home)
  • community access and
  • respite for carers.

At Australian Home Care Services, we offer all the services people need to live independent lives from the familiarity of home.  We offer a wide range of services to make ‘home base’ work for our clients, whatever their needs and circumstances.  You can explore our services here.

So who benefits from in-home care services?  In-home care can be helpful to a wide range of people.  Age, ability and circumstances aside, at Australian Home Care Services, we find that although each of our clients may be very different, they all have one thing in common: they either need or want extra help to live successfully in their own home.

For some clients, they simply want to be free of domestic burdens so they have more time to do the things they’d prefer.  On the other hand, we also support people who require significant support, up to round-the-clock care.  Whatever the case, our expertise delivers.

Of course, the next question you may have is about how to pay for in-home care.  These are four of the most common types of funding:

  • aged care
  • disability
  • respite care
  • private funding

Our website provides further information on each of these, including all the contact information you’ll need.  It’s helpful to understand that Government-subsidised funding is available, subject to assessment.  It’s also useful to note that you may need to contribute to the cost of services depending on your circumstances.

Our services are available from as little as one hour per month, to 24 hours a day, seven days a week.  Fees start at $37.10 per hour (excluding GST) for one-to-one attention from a trained support worker.  Private funding can be a great solution when eligibility for funding is an issue or when service funding does not fully meet your needs.

To recap then, we have discussed what in-home care actually is, who it’s for and how it can be funded.  Equipped with this information, your next step will probably be to consider which service provider you might want to use while also investigating your eligibility for funding.

That’s where we can offer some more good news.  Because we’re the experts in navigating your funding options, we offer free consultations which assist you through the assessment process and give you a head-start in commencing your services once funding is in place.  So, by making a call to our team, you can actually explore your service needs and funding options at the same time.  Call us on 1300 303 770 or use our online enquiry form.

We are highly experienced in delivering care for those clients needing intensive supports through a variety of services and providers.  In these situations, we provide a dedicated client service manager to help our clients navigate their way through the process of organising and delivering their services.

Our services are currently available in metropolitan, regional and rural Victoria and New South Wales and we’re also branching into Queensland the ACT.

While you’re exploring the in-home care sector, you might also like to take the opportunity to investigate community-based services or groups operating in your local area.  Your local council might be a good place to start.  We can also help you find ways to connect to your community including sport, leisure and social activities as well as employment opportunities.

Finally, in understanding the in-home care sector, it’s reassuring to know that organisations like ours operate to a set of nationally agreed standards.  Together with our industry peers, we are assessed independently on how we measure up to those standards.  We are proud to maintain our certifications to the highest standards.

If you have more questions, take a look at our website.  We’ve addressed some of the most common queries that come our way, together with a list of internet resources you may find helpful.  If you don’t find the answer to your question there, please send us an enquiry online and we’ll respond to you promptly.